Portal Services

This user-friendly portal system provides for simplified administration of services ranging from development of flexible payment plans, customizable branding, easy-to-access revenue, and usage reporting.

Hotel management can optimize and control the critical elements of the HSIA service offering including:

• Service pricing
• Location customization of content and service offerings
• End-user billing options (PMS integration required)
• Content
• Advertising
• Branding

Hotels benefit from the business flexibility provided by the Smart Portal system:

• Optimize revenue streams through pricing by location:
  • Guest rooms
  • Lobbies
  • Meeting rooms
• Integrated payment and billing methods conform to existing accounting processes
• Dynamically create promotions for special guests and events
• Offer extended stay/subscription pricing packages
• Additional guest/marketing information through service tracking and reporting
• Simple accounting reconciliation with integrated financial reporting
• Cross sell guest services using integrated promotional capabilities

Template Based System

SmartPortal customizable templates for guest facing portal web pages

• Point-and-click customization of branding element, content, and links
• Customization and configuration of:
  • Location branding
  • Partner branding
  • Multilanguage (Customer must provide translation – Roman Alphabet)
  • Device type (automated)
  • End user profile (automated)
• Content services modules including:
  • Service information/FAQ
  • Property photos and information ads/promotions
  • Hotspot locator help/support
  • Flight info*
  • Local info*
  • Weather*
  • News and sports*
  • Affinity programs**

*Content subscription fee required
**Custom integration required

Dynamic Product Catalog

Supports multiple types of IP-based products and services

• Internet access
  • Time blocks
  • Per minute
  • Bandwidth-based
  • Usage-based (data transfer, time)
• Subscription products
  • Variable term products (days, weeks, months)
  • User self-provisioning of IDs and passwords
  • Authorization of subscription users
• Prepaid products
  • Usage-based time block products with defined product lives
  • User selected IDs and passwords or predefined access codes
  • Products assignable and customizable on a location-by-location basis

Payments

Support multiple payment options:

• Credit card billing
  • Integrated credit card billing options
  • Standards-based credit card API for interfacing existing credit card gateways
• PMS billing (Requires PMS integration)
  • Integrated billing to 30+ standard PMS systems
  • Standards-based PMS API for interfacing PMS systems
• Access codes
  • Prepaid vouchers
  • Promotional codes for free access
  • Supports variable/multiple users and variable duration

Reporting

Support numerous reporting options:

• Transaction Summary Report
• Usage Summary Report
• Administration Activity Report
• User Customized Daily Report
• Revenue Report
• Session Duration Report
• Pricing Package Selection Report
• Authorization Method Report
• Payment Type Summary Report

Security

System provides tiered administrative access:

• Roles-based admin groups
  • Super admin
  • Reporting admin
  • Pricing admin
  • Content admin
  • Subscriber admin
• Administrative reporting for system abuses
• Reporting groups assigned at multiple location levels
  • Global
  • Venue
  • Location

Contact Information